success story rpc & telekom - virtual showroom

Success Story CX Design

Telekom Virtual Showroom 

Client
Telekom  

Project
Telekom Virtual Showroom  

Deutsche Telekom wanted to switch to a new store concept, and as quickly as possible. To do this, the dealers in particular had to be convinced of the concept and understand how it works in space and have a feeling for it.  

rpc success story Telekom Virtual Showroom

To provide a better explanation for the partners, a virtual 360 ° tour of a shop gives an early impression of what the shop will look like after the renovation. In order to bring an experiential layer to it, the user had the possibility to find out information about the certain displays while clicking on to the “hot spots”. A dialogue would pop-up and give specific information to the dealers for certain areas of the store or displays. 

This created a virtual showroom of a real store where Telekom dealers across Germany had the opportunity to better understand the brands offer for the new look of the retail space. 


The project was done in close collaboration with Bestviews and Telekom. 

rpc success story Telekom Virtual Showroom
rpc_CX_Design

explore our cx design expertise

let’s get in touch!

expert
Jan Schemuth is managing director at rpc – The Retail Performance Company
Jan Schemuth
Managing Director

about

Jan Schemuth is managing director and chief financial officer of rpc. He is responsible for new client accounts and markets, business development, and operative business management.

news

the new normal

Read more...

Top consultant

Read more...

what makes a unique customer experience

Read more...
contact