who we are

The Retail Performance Company

Today's customers want to interact with your brand, products and services physically and digitally in the most seamless experience possible across all touchpoints. Technology is also revolutionizing the way people inform themselves and shop. More than ever before, companies are faced with the major challenge of aligning themselves with the needs of their customers.

Who we are

We were founded in 2013 as a joint venture of the BMW Group and H&Z Management Consulting. Our employees are represented in Germany, Belgium, China, the United Kingdom, France, Italy, the Netherlands, Portugal, Spain, Sweden and the USA with functional focal points and local expertise.

rpc –the retail performance company accompanies companies and brands along the entire path to a customer-oriented transformation: from strategy, customer experience design, training, coaching, talent management and qualification to data analytics.

Joint Venture BMW + H&Z
employees
424employees
locations
10locations
languages
16languages

We are celebrating 10 years of rpc!
 

Happy Birthday, rpc!

Meet our leadership team

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Christian Feilmeier

Christian Feilmeier is managing director of rpc – The Retail Performance Company. He is responsible for the markets of Germany, Austria, Switzerland, China, and North America. After finishing his business degree and taking part in the BMW Group's junior talent program, Mr. Feilmeier held various roles in the financial division of the BMW Group, including serving as the head of investor relations. As CFO of the BMW Group Canada, he joined the sales division in 2007 before focusing entirely on retail as the head of retail performance consulting at the BMW Group as of 2011.

 


Jan Schemuth

Jan Schemuth is managing director of rpc – The Retail Performance Company. He is responsible for new client accounts and markets, business development, and operative business management. Mr. Schemuth has extensive consulting experience and held numerous leadership positions at BMW before joining rpc, including sales manager for BMW M Asia, head of international market development, and head of new vehicle processes. His most recent responsibilities included heading retail performance steering for all international BMW markets. He also founded and served as the head of the consulting division for the relationship management specialists Pepper Technologies.

 

What we’ve achieved
 

Brand Eins Award 2023

Brand Eins Award 2023 

Brand EX Award 2023 Bronze & Silver

Brand EX Award 2023 

Iconic Award - Innovative Architecture 2022

Iconic Award 2022

We’re proud of our clients
 

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We care about quality and information security. 

So... how can we help you?

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We’re ready to kick-start your
customer-centric transformation

Christian Feilmeier
Christian Feilmeier
Managing Director and CEO
info@rpc-partners.com