the retail performance company
Drawing on an integrated approach, we encourage your business with our relevancy and holistic view of the retail challenges you face. We also support you at every customer touchpoint, proving our commitment to inspire our clients to be better to their customers. Concrete ways to enhance your business and spark delight in your customers set the course for our target: inspiring customer-centric transformation.
who we are
In a nutshell, we are a consulting firm supporting companies in sales issues. With our service lines Consulting, Coaching, Training & Qualification, Talent Management, Customer Experience Design and Data Analytics we offer our customers holistic solutions to accompany them on their way to a customer-oriented transformation.
Our focus is on creating inspiring customer experiences for a sustainable and value-creating relationship between brands and end customers. We were founded in 2013 as a joint venture between the BMW Group and h&z Management Consultancy. By transforming retail and increasing performance, our global teams help companies create more value worldwide.
what we stand for
We believe in retail that seamlessly connects people and brands in a way that creates real value.
We have made it our mission to empower our clients, all the way from strategy to action, with solutions that connect customers to brands in an authentic way, delivering exceptional value through retail transformation.
meet our leadership team
Christian Feilmeier
Christian Feilmeier is managing director of rpc – The Retail Performance Company. He is responsible for the markets of Germany, Austria, Switzerland, China, and North America. After finishing his business degree and taking part in the BMW Group's junior talent program, Mr. Feilmeier held various roles in the financial division of the BMW Group, including serving as the head of investor relations. As CFO of the BMW Group Canada, he joined the sales division in 2007 before focusing entirely on retail as the head of retail performance consulting at the BMW Group as of 2011.
Jan Schemuth
Jan Schemuth is managing director and chief financial officer of rpc – The Retail Performance Company. He is responsible for new client accounts and markets, business development, and operative business management. Mr. Schemuth has extensive consulting experience and held numerous leadership positions at BMW before joining rpc, including sales manager for BMW M Asia, head of international market development, and head of new vehicle processes. His most recent responsibilities included heading retail performance steering for all international BMW markets. He also founded and served as the head of the consulting division for the relationship management specialists Pepper Technologies.
what we’ve achieved
Focus Business: TOP employer SME 2019
The FOCUS-BUSINESS award for the TOP employer SME 2019 is based on authentic assessments of employees on kununu, Europe's largest employer assessment portal.
we’re proud of our clients
