inspiring
customer-centric transformation
The Retail Performance Company (rpc) is the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics.
#rockingremote
The current situation due to Covid-19 is a new experience for all of us. Learn more how you can react now and prepare for the future.
how we help you
How will people shop in the future? What do customers expect from brands and how do they want to be addressed? How do employees develop a customer-oriented mindset? Together with you we find the right solutions for your individual challenges.
What challenge do you face?
explore our services
Whatever the task, we always think end-to-end to ensure your customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen your strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer you comprehensive solutions across our six service lines.
