rpc – inspiring customer-centric transformation
The Retail Performance Company (rpc) is the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, talent management and qualification to data analytics.
How will people shop in the future? What do customers expect from brands and how do they want to be addressed? How do employees develop a customer-oriented mindset? Together with you we find the right solutions for your individual challenges.
What challenge do you face?
explore our services
Whatever the task, we always think end-to-end to ensure your customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen your strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer you comprehensive solutions across our six service lines.
our latest insights
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do you want more inspiration?
Inspiring customer-centric transformation is our promise, improving performance along the entire physical and digital distribution chain is our mission. That's why we'd love to keep you up to date to latest topics and trends. Get a regular dose of inspiration and subscribe to our newsletter. We are looking forward to stay in contact with you!