rpc | The Retail Performance Company Global - The Retail Performance Company GmbH

We are

the leading

customer-centric

performance company

We design outstanding customer journeys
We deliver holistic execution globally
We drive sustainable business growth

Explore

Customer Insights by Data & Analytics

Think

Customer-centric Strategy Design

Act

Implementation of value-creating experiences

Transform

Sustainable Performance Management

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Explore

Customer Insights by Data & Analytics

Smart processing of relevant customer data is key to drive a superior customer experience and increase customer value.

We draw on innovative methods and tools to build a deep understanding of your customers and their needs.

Let's start exploring

Think

Customer-centric Strategy Design

Designing future-proof customer journeys is the backbone for a value creating online and offline customer experience.

By linking people, structure and data we shape a target picture for future value creating phygital interactions.

Let's share thoughts

Act

Implementation of value-creating experiences

Most ideas fail on the rocky road from PPT to PoS.

To bring the targeted customer experience to life, we rely on empowering people to implement a performing organizational structure with a make-it-happen mentality.

Let's get it done

Transform

Sustainable Performance Management

Understanding how touchpoints in an omnichannel setup interact and perform, builds the foundation for continous improvement. Data and KPI driven steering are not enough.

Therefore, we bring fully integrated online and offline performance management and marketing programmes to your organisation and people.

Let's level up your performance