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Retail is changing rapidly, as are its topics and trends. If you would like to be kept up to date, subscribe to our newsletter and let us inspire you regularly.

Retail is changing rapidly, as are its topics and trends. If you would like to be kept up to date, subscribe to our newsletter and l ...

digital fitness program

rpc is offering dealerships in the automotive sector coachings to optimally prepare for online sales.

rpc is offering dealerships in the automotive sector coachings to optimally prepare for online sales.

boost innovation in the financial industry

A "MVP" approach helps to drive innovation.

A "MVP" approach helps to drive innovation.

what your customers value most

Nike by Melrose is reflecting several current retail trends that have arisen due to customer expectations.

Nike by Melrose is reflecting several current retail trends that have arisen due to customer expectations.

the magical customer experience of Disneyland

Why Disneyland is the perfect example of how to enchant your customers.

Why Disneyland is the perfect example of how to enchant your customers.

rpc – inspiring customer-centric transformation

The Retail Performance Company (rpc) is the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, talent management and qualification to data analytics.

 

How will people shop in the future? What do customers expect from brands and how do they want to be addressed? How do employees develop a customer-oriented mindset? Together with you we find the right solutions for your individual challenges.

What challenge do you face?

explore our services

Whatever the task, we always think end-to-end to ensure your customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen your strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer you comprehensive solutions across our six service lines.

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