delight your customers by empowering staff 

Your product or service can be perfect – but if your employees do not share your enthusiasm or lack the required know-how, even the best company loses its radiance. Your employees can only convey the culture and visions of your company if they are motivated and act competently. 



why rpc

Intrinsically motivated employees who understand your product or service down to the smallest detail are an important factor for holistic corporate success. We support you in finding, empowering and retaining people who live a customer-oriented behavior sustainably and represent your company authentically and with passion. 

what we do

We understand your challenges and find the best solution. For over seven years we have been developing training and learning approaches that can be put into practice fast and efficiently. Our experience has shown us what works and what doesn't. The success of our customers proves us right and through the feedback of our training participants we are continuously learning.


Before individually developing the appropriate training courses, we analyze your needs and discuss the current situation as well as the challenges you and your employees are facing. Our focus is clearly on your target group, which we look at closely. Based on this, we establish the proper medium for a targeted approach and design customized training concepts and trainings with which you can effectively and sustainably achieve your goals.


at a glance

  • Training concepts for commercial and technical training
  • Intelligent module structure for successive learning successes
  • Trainings at your site 
  • Digital training with e-learning, virtual classrooms or virtual live events
  • Target group-specific approach – from podcasts to face-to-face dialog for field sales staff

Learning should be fun, because that is the best way to internalize content. That's why we take a hands-on approach to learning with varied training methods and emotional elements – for example, an intensive product experience via innovative media use or an informal exchange with our experts. From the initial transfer of knowledge to continuous repetition and independent application of the training content, we design customized learning paths for your employees and cover your company's needs.


at a glance

  • Training conducted in optimal group sizes
  • Knowledge transfer by qualified experts with sound industry know-how
  • Comprehensible, interactive and varied delivery of content

As experts for training and events, we have a large network and broad knowledge: Whether classic classroom training, roadshow or large-scale virtual event – we can handle the entire spectrum. We would be happy to take over the complete planning and organization of your training event for you.


at a glance

  • Search and coordination of trainers, coaches, speakers and moderators
  • Selection and booking of event locations including accommodation and catering
  • Continuous support of the participants
  • Organization of experience-oriented supporting programs as well as required media and materials
  • Introduction and expansion of digital platforms and new media for training and training administration

So... how can we help you?


We’re ready to kick-start your
customer-centric transformation

Stephan Pauli
Stephan Pauli
Head of Business Development & Marketing