the retail performance company

Retail is wherever brands and people meet. Nowadays customers want to interact with brands, products and services physically and digitally, in a flawless experience across all touchpoints. Also technology is revolutionizing how we do business. As a result, forward-thinking companies are challenged to become more customer centric in their ways of working and selling.

rpc accompanies companies and brands all the way to a customer-oriented transformation: from strategy, customer experience design, training, coaching and talent management to data analytics.

who we are

In a nutshell, we are a consulting firm supporting companies in sales issues. 

We were founded in 2013 as a joint venture between the BMW Group and h&z Management Consultancy. By transforming retail and increasing performance, our global teams help companies create more value worldwide.

BMW-Group
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370employees
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10locations
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16languages
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what we stand for

We firmly believe that retail connects people and brands in a seamless and value-adding way. This is why we have made it our mission to empower our customers from strategy to implementation with customer-oriented solutions from a single source. In our work we focus on the customer right from the start with the aim of creating an extraordinary customer experience.

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meet our leadership team

 Managing Director Christian Feilmeier, responsible for the markets Germany, Austria, Switzerland, China and North America


Christian Feilmeier

Christian Feilmeier is managing director of rpc – The Retail Performance Company. He is responsible for the markets of Germany, Austria, Switzerland, China, and North America. After finishing his business degree and taking part in the BMW Group's junior talent program, Mr. Feilmeier held various roles in the financial division of the BMW Group, including serving as the head of investor relations. As CFO of the BMW Group Canada, he joined the sales division in 2007 before focusing entirely on retail as the head of retail performance consulting at the BMW Group as of 2011.

 

Managing Director Jan Schemuth, responsible for new client accounts and markets, business development and operative business.


Jan Schemuth

Jan Schemuth is managing director and chief financial officer of rpc – The Retail Performance Company. He is responsible for new client accounts and markets, business development, and operative business management. Mr. Schemuth has extensive consulting experience and held numerous leadership positions at BMW before joining rpc, including sales manager for BMW M Asia, head of international market development, and head of new vehicle processes. His most recent responsibilities included heading retail performance steering for all international BMW markets. He also founded and served as the head of the consulting division for the relationship management specialists Pepper Technologies.

 

we’re proud of our clients

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