Quality Management

The rpc quality policy contains 4 pillars
 

Customers

Our customers set the standard for our quality, because it is precisely their judgement of our services that is decisive for us. For us, quality means meeting customer expectations.

Employees

Our employees are committed to our quality goals and strive to continuously deliver high quality. To ensure that this succeeds, our employees and managers regularly attend training courses and further education in order to achieve a high and up-to-date level of knowledge. After all, it is our employees who make our company successful.

Processes

Our processes are transparent and clearly defined and are subject to a continuous improvement and development process.

Service providers

We only work with selected service providers to whom we have high quality standards. We support our service providers in the pursuit of our common quality goals. When selecting service providers, we aim for a long-term and fair partnership in order to meet our high quality standards.

Information Security

The rpc information security policy
 

We see information security as an essential prerequisite for our business success. This relates to the protection of our own data and information, as well as to the protection of the data and information of our employees and business partners. We therefore ensure that the confidentiality, integrity and availability of the data and information held by the company are guaranteed at all times. 

We will be glad to provide you with the complete information security policy upon request.

 

We are certified

iso-9001-zertifikat-rpc-en
iso-iec-27001-zertifikat-rpc-en