Data analytics

unlock the full potential of customer relationships

When it comes to managing and using customer data, a one-size-fits-all approach simply won’t do. You need a customised way of targeting the specific challenges and pain points your customers face. At rpc, our data analytics services and solutions tick all the boxes.

We begin by implementing multi-channel campaigns across all touchpoints and continue to orchestrate customer specific communication campaigns. You also learn how to implement a consistent attribution model across the entire retail experience. Using state-of-the-art machine learning algorithms, you can tap into data-driven suggestions for optimising your retail outlets, helping you come out ahead.

Services offered:

Data analysis 
Predictive modeling
Robot automation
Performance marketing
Customer feedback
Demand analysis and supply chain management 

we support you to capitalise on data and make your business smarter.

contact our data analytics partner

Dr. Horst-Florian Jaeck is partner at rpc – The Retail Performance Company and heads the Data Analytics division.
Dr. Horst-Florian Jaeck
Dr. Horst-Florian Jaeck leads the data analytics division at rpc. He has several years of consulting experience in various management functions with a focus on customer experience management and big data analytics.
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