Automotive Supplier

Digital disruption, evolving OEM requirements, and shifting customer expectations are reshaping the automotive supplier landscape. We help suppliers rethink commercial models, digitize service interactions, and build agile, resilient operations that deliver reliability, transparency, and performance across global value chains. With deep industry expertise, rpc transforms complexity into competitive advantage. 

Key challenges
 

Suppliers must remain competitive in a rapidly evolving value chain while driving innovation and cost efficiency.
 

Legacy architectures slow down transformation

Fragmented systems and inconsistent data flows limit transparency, scalability, and integration with OEM platforms and digital services. 

Operational resilience meets global pressure

Suppliers must balance cost efficiency, sustainability targets, and ever-increasing quality requirements—while managing complex international logistics. 

Innovation without alignment stalls

New capabilities—whether digital services, predictive maintenance, or new business models—require cross-functional collaboration and cultural alignment to scale. 

From workforce to capability engine

Teams need upskilling in digital tools, process thinking, and data-driven collaboration to unlock transformation at every level. 

jan-schemuth2022-966x966

Automotive suppliers don’t just need to keep up — they need to stay ahead. With the right customer focus, aligned teams, and scalable processes, transformation becomes a source of lasting competitive advantage.

Jan Schemuth​, Senior Partner Automotive Supplier

Approach

rpc connects operational excellence with customer-centric transformation. We help suppliers digitize processes, elevate service quality, and strengthen commercial performance—while keeping cost efficiency and compliance in focus. By co-developing solutions, building capabilities, and enabling teams, we make transformation tangible. 
 

1

Think – We focus on your customer first 

- Map customer and partner journeys along the supply chain 

- Identify friction points in service, delivery, and collaboration 

- Analyze data for performance drivers and supplier-OEM interaction quality 

- Translate insights into actionable improvement levers 

2

Explore – We measure and optimize performance potential 

- Evaluate sales, service, and operations performance with KPIs 

- Identify cross-selling opportunities for value-added services 

- Benchmark touchpoints and operational processes end-to-end

- Define quick wins and long-term growth enablers 

3

Act – We build new capabilities 

- Develop training to boost sales, service, and operational excellence 

- Implement performance programs, playbooks, and collaboration tools 

- Strengthen leadership alignment and change readiness 

- Embed customer-centric, data-driven ways of working 

4

Transform – End-to-end implementation 

- Translate strategy into rollout roadmaps across plants and regions 

- Pilot, test, and scale solutions with measurable results 

- Support transformation with agile governance and transparent KPIs 

- Ensure adoption, tracking, and continuous improvement after go-live 

In a nutshell: What we bring to the table

We help organizations transform by focusing on what really matters:

  • Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
  • People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
  • From strategy to execution – We connect every step of the journey to drive real results.
  • Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
  • Empowered teams – We build capabilities that make change stick and deliver measurable impact.

Work

Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

AUTOMOTIVE SUPPLIER

Shifting sales volumes 
to digital channels

Establishing a direct end-customer access while avoiding cannibalization within the current business-to-business sales structures in 7 new identified, designed and financially assessed channels.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

AUTOMOTIVE SUPPLIER

Defining the Digital Future 
for Automotive Manufacturing

Group-wide digital target picture developed through tier-1 benchmarking and stakeholder alignment, establishing unified operating model with defined capabilities, KPI framework, and change management roadmap across divisions.

Experts

Our team brings decades of combined experience from leadership roles and consulting. They know the sector’s nuances and are passionate about enabling your teams to succeed – whether it’s through strategy workshops, on-the-ground coaching, or full-scale program management.

Jan Schemuth
Jennifer Schmidt
Jennifer Schmidt

So, what's your challenge?

sphere

We're ready to kick-start your 
customer-centric transformation.

Jan Schemuth ist Senior Partner bei rpc - The Retail Performance Company.
Jan Schemuth
Senior Partner
info@rpc-partners.com