Key challenges
Electrification and software-driven innovation: OEMs must adapt quickly to electrification trends and integrate software as a core part of the vehicle experience—balancing speed, quality, and cost.
Changing customer expectations: Today’s buyers expect seamless, personalized, and digital-first experiences—from discovery to aftersales. Retail and service models need to evolve accordingly.
Regulatory complexity: Increasing environmental and safety regulations demand agile compliance strategies without sacrificing competitiveness.
New retail and sales models: Shifts such as agency models and direct sales require new capabilities, processes, and organizational mindsets.
Talent and capability gaps: The pace of change calls for continuous upskilling and engagement across sales and service teams.
From vision to rollout — we help you get it done
At rpc, we combine deep industry expertise with a hands-on mindset. Our solutions emerge at the intersection of market demands, organizational goals, and operational feasibility.
We are transformation partners — from first vision to scaled implementation. Our services are designed to initiate, activate, and scale change in a structured and human-centered way.
Through our cross-functional service portfolio — from people empowerment and performance management to program rollouts and digital tools — we help turn ambition into measurable impact.
The future of mobility is built at the intersection of people, data, and retail experience. Our role is to connect these dots and make change tangible for everyone involved.
Matthias Braun, Partner
Approach
Success in automotive means more than just visionary ideas. It requires hands-on execution and the ability to align diverse teams around a common goal. That’s why we combine deep sector knowledge with cross-functional capabilities.
Customer-centric retail transformation
Redesigning the customer journey and enabling networks to meet rising expectations with agility and consistency.
Performance management and data-driven steering
Creating transparent, actionable frameworks to measure and optimize performance in real time.
Capability
building and upskilling
Delivering global learning programs that prepare teams for digital tools and new business models.
End-to-end implementation
and rollout
Ensuring initiatives take root through hands-on implementation across regions and markets.
Work
Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.
AUTOMOTIVE
Elevating ultra luxury lead conversion
Tackling fragmented funnels and qualification gaps, we harmonized retail processes and introduced KPI-driven coaching—boosting qualified leads by 20% and conversion by 12%.
AUTOMOTIVE
Future mobility readiness through global training
Responding to global upskilling needs, we launched blended learning programs across 40+ markets—training 16k+ staff with a 97% satisfaction score.
AUTOMOTIVE
Turning data into business impact with tailor-made LLMs
Transforming 21,500+ monthly votes and comments from internal and external data into actionable business insights.
AUTOMOTIVE
Driving dealer profitability in modern luxury
Starting from retail performance under pressure, we implemented a holistic framework and capability building approach—resulting in +5% dealer EBIT margin and +8pp NPS.
AUTOMOTIVE
Accelerating excellence across global dealer networks
Faced with uneven performance in a multi-brand setup, we rolled out regional retail standards—standardizing KPIs and achieving 25% faster ramp-up in 3 pilot markets.
Experts
Our team brings decades of combined experience from automotive leadership roles and consulting. They know the sector’s nuances and are passionate about enabling your teams to succeed – whether it’s through strategy workshops, on-the-ground coaching, or full-scale program management.
Let’s move forward – together
We're not here to tell our clients what to do. We’re here to help them do it – with clarity, confidence, and a shared goal. Reach out to us to explore how we can support your journey.
In a nutshell: What we bring to the table
We help organizations transform by focusing on what really matters:
- Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
- People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
- From strategy to execution – We connect every step of the journey to drive real results.
- Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
- Empowered teams – We build capabilities that make change stick and deliver measurable impact.
Whether through a short workshop, pilot, or full enablement –
we’re ready when you are.
Fuel for transformation
Fresh ideas for those shaping change
