rpc – the zurich job

By CX Design

The Zurich Job: Is Retail still a Destination? 

Is retail still a worthwhile destination? Is it so enticing that we throw ourselves into the fray for it despite the pandemic, strict regulations and fear of contact? 

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Certainly not everywhere, but here in Zurich it is.

 

Here retail is a model of success: it's fun, it inspires, we can't get enough. We know it's well done - finely conceived, target groups in view, customer experience in focus.

Modern retail is very different from traditional product-based business models, and that's what we're demonstrating here using Zurich as an example.

 

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Maike Burger is expert for customer experience and touchpoint management.
Maike Burger
Customer Centricity Expert

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Maike is our resident specialist in customer experience strategies and concepts. As a certified SCRUM product owner, she can assist you from strategy to implementation.

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