In this new series of interviews about resilience, rpc looks to explore how to find inner resourcefulness and motivation to create a positive change.

how 2020 can help you discover new levels of resilience 

By and with Jasmine Perera
2020 continues to be a year of challenges on a global scale. However, it’s often the personal challenges that seem most insurmountable and uncomfortable. In this new video series of interviews about resilience, rpc looks to explore how to find inner resourcefulness and motivation to create a positive change which has had a positive impact on those around them too. 

a resilient perspective on 2020 can make all the difference you and your business need

Jasmine Perera, Head of Sales and Operations for rpc UK, started reaching out to some key contacts to find out how they have been dealing with external impositions as well as internal discoveries during the Covid-19 crisis and the lockdown. Nicola Panton, Retailer Marketing Manager at MINI UK shares her story in an interview with Jasmine about how resilience helped her in the last months.  ​

video #1

In the first part they talk about how Nicola dealt with her mental health during the lockdown, tips and tricks that helped her establish new routines and adapt to the new and unexpected situation. 

video #2

In the second part of the interview with Nicola Panton, they discussed the impact the crisis had on the business. How did she have to change her way of working? How did the communication with colleagues and retailers change? What tools were helpful? What were her biggest learnings from this time? 

video #3

In the last part of the interview, you will hear about Nicola's key learnings from this difficult time. Nicola shares personal, helpful tips how to manage yourself better and summarises benefits for the business.

contact our expert 

Erik Bellendir is partner at rpc – The Retail Performance Company
Erik Bellendir


Erik Bellendir is partner and founding member of rpc. He heads-up our global retail performance coaching division and is responsible for the rpc office in Great Britain. He also leads the commercial vehicle industry experts group. Erik draws on his experience as a specialist for global sales performance programmes, as well as his tenures in retail, sales, advertising and marketing.


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