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Customer experience and digitization strategy

Customer experience and digitization strategy

Implementing a customer-centric, future sales model

Implementing a customer-centric, future sales model

Training "Makers of Tomorrow"

Training "Makers of Tomorrow"

KARE City Store: Not your regular furniture showroom

KARE City Store: Not your regular furniture showroom

Increasing customer value with advanced analytics

Increasing customer value with advanced analytics

Telekom virtual showroom

Telekom virtual showroom

RC Mannheim: The Adventure Showroom

RC Mannheim: The Adventure Showroom

Seamless customer journey

Seamless customer journey

Telekom point of emotions

Telekom point of emotions

Combined e-commerce journey

Combined e-commerce journey

BETA.test Campaign

BETA.test Campaign

Online pre-order experience

Online pre-order experience

Telekom multibrand

Telekom multibrand

Integration of marketing, sales, and analytics

Integration of marketing, sales, and analytics

P4U Website Design

P4U Website Design

Individual one-to-one communication

Individual one-to-one communication

Bringing customer centricity to personal retail banking

Bringing customer centricity to personal retail banking

Bringing customer centricity to personal retail banking

Bringing customer centricity to personal retail banking

Data-based customer journey design for business development

Data-based customer journey design for business development

Digitalization of dealer reporting

Digitalization of dealer reporting

Strengthening customer engagement

Strengthening customer engagement

Bringing a business analytics center to life

Bringing a business analytics center to life

Accelerate purchase decisions with VR

Accelerate purchase decisions with VR

Segment and competitor volume forecasts

Segment and competitor volume forecasts

Data-driven customer journeys

Data-driven customer journeys

After sales services based on predictive vehicle data

After sales services based on predictive vehicle data

Agency Model Strategy Fit – Is the agency sales model a fit for your company strategy?

Agency Model Strategy Fit – Is the agency sales model a fit for your company strategy?

Website performance check

Website performance check

Demand Forecasting: data-based demand predictions for your business

Demand Forecasting: data-based demand predictions for your business

Automotive Aftersales: Top 5 Data Analytics Use Cases

Automotive Aftersales: Top 5 Data Analytics Use Cases

retail.xyz

retail.xyz

Commercial Vehicles in the face of transformation

Commercial Vehicles in the face of transformation

The Retail Multiverse as a Survival Strategy for Downtown Retailing

The Retail Multiverse as a Survival Strategy for Downtown Retailing

the modular future of cars

the modular future of cars

your choice: stand out and innovate or resignate

your choice: stand out and innovate or resignate

cooperation with Cars2click

cooperation with Cars2click

text analytics - unlocking the potential of customer feedback

text analytics - unlocking the potential of customer feedback

the great indoor

the great indoor

the new normal

the new normal

top consultant

top consultant

how customer data drives profitability

how customer data drives profitability

what is the value of customer relations?

what is the value of customer relations?

discover new levels of resilience

discover new levels of resilience

how health insurers can path the way to true customer orientation

how health insurers can path the way to true customer orientation

why digitalization becomes more important for car dealers

why digitalization becomes more important for car dealers

training contents: online marketing training for car dealers

training contents: online marketing training for car dealers

empowering software users with WalkMe

empowering software users with WalkMe

virtualizing Face2Face trainings

virtualizing Face2Face trainings

successful crm rollout: from planning to implementation

successful crm rollout: from planning to implementation

step by step to more resilience

step by step to more resilience

online marketing training for retailers

online marketing training for retailers

social selling training

social selling training

talent management 2.0: flexible and digital

talent management 2.0: flexible and digital

the benefits of remote user training

the benefits of remote user training

what makes a unique customer experience

what makes a unique customer experience

Hidden Champion: rpc is best consultancy in the category Retail Performance Management

Hidden Champion: rpc is best consultancy in the category Retail Performance Management

rpc UK announces its status as an Institute of the Motor Industry (IMI) Approved Centre

rpc UK announces its status as an Institute of the Motor Industry (IMI) Approved Centre

a fitness plan for digital transformation

a fitness plan for digital transformation

why does purpose pay off? Customer Excellence Round Table 2019

why does purpose pay off? Customer Excellence Round Table 2019

what your customers value most

what your customers value most

how the future buys

how the future buys

new challenges for tomorrow's management

new challenges for tomorrow's management

sales performance of the future for banks and insurers

sales performance of the future for banks and insurers

taking the leap from b2b to b2c

taking the leap from b2b to b2c

the simply truly magical customer experience of disneyland

the simply truly magical customer experience of disneyland

the customer centric way to fast innovation

the customer centric way to fast innovation

the secret weapon in retail: human relationships

the secret weapon in retail: human relationships

data analytics in sales and marketing

data analytics in sales and marketing

successful CRM rollout

successful CRM rollout

understand your customers worldwide with text mining

understand your customers worldwide with text mining

the most important factors for your customer relationship management

the most important factors for your customer relationship management

gazing into the future with predictive analytics

gazing into the future with predictive analytics

why change management should be a part of every project 

why change management should be a part of every project 

using data design thinking to obtain customer data

using data design thinking to obtain customer data

how to make in-house start-ups successful

how to make in-house start-ups successful

insights into the modern customer journey with the No-Line Dinner from rpc

insights into the modern customer journey with the No-Line Dinner from rpc

No-Line Dinner: Impressionen

No-Line Dinner: Impressionen

no-line dinner – Culinary Arts: An interview with Jörg Sellerbeck

no-line dinner – Culinary Arts: An interview with Jörg Sellerbeck

rpc continues its growth course and expands its group of partners

rpc continues its growth course and expands its group of partners

emotions along the customer journey

emotions along the customer journey

why emotionally connected customers are more valuable than just satisfied customers

why emotionally connected customers are more valuable than just satisfied customers

how a diversified sales partner network harms your company

how a diversified sales partner network harms your company

customer orientation with an agile framework

customer orientation with an agile framework

customer journey – new insights into retail

customer journey – new insights into retail

how are companies digitalizing?

how are companies digitalizing?

how to develop an omnichannel strategy

how to develop an omnichannel strategy

what we can learn from e-commerce

what we can learn from e-commerce

structuring customer feedback

structuring customer feedback

digitalization in the sports industry

digitalization in the sports industry

agile methods and customer centricity

agile methods and customer centricity

developing a target operating model for higher customer centricity

developing a target operating model for higher customer centricity

will e-commerce overtake physical retail?

will e-commerce overtake physical retail?

success in retail with virtual and augmented reality

success in retail with virtual and augmented reality

five steps towards a perfect touchpoint management 

five steps towards a perfect touchpoint management 

rpc is one of Europe's fastest growing companies

rpc is one of Europe's fastest growing companies

how VR, AR and robotics enhance the points of sale

how VR, AR and robotics enhance the points of sale

how machine learning can be used to manage a branch network

how machine learning can be used to manage a branch network

rpc ranks among the top 20 growth champions for 2018  

rpc ranks among the top 20 growth champions for 2018  

with data analysis to an individual customer experience

with data analysis to an individual customer experience

customer centricity and journey design – the customer at the heart of everything

customer centricity and journey design – the customer at the heart of everything

virtual product trainings in the automotive sector 

virtual product trainings in the automotive sector 

five years of rpc Germany

five years of rpc Germany

five years of rpc USA

five years of rpc USA

anti burnout coaching

anti burnout coaching

rpc receives SAP Quality Award

rpc receives SAP Quality Award

ecommerce in the automotive industry – a wake-up call

ecommerce in the automotive industry – a wake-up call

rpc supports Doctors Without Borders

rpc supports Doctors Without Borders

the stationary trade in upheaval

the stationary trade in upheaval

Désormais … comment pouvons-nous vous aider?

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transformation centrée sur le client

Stephan Pauli
Stephan Pauli
Head of Business Development & Marketing
info@rpc-partners.com