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Aftersales Workplace AWP

Aftersales Workplace AWP

Customer experience and digitization strategy

Customer experience and digitization strategy

Implementing a customer-centric, future sales model

Implementing a customer-centric, future sales model

Training "Makers of Tomorrow"

Training "Makers of Tomorrow"

KARE City Store: Not your regular furniture showroom

KARE City Store: Not your regular furniture showroom

Increasing customer value with advanced analytics

Increasing customer value with advanced analytics

Telekom virtual showroom

Telekom virtual showroom

RC Mannheim: The Adventure Showroom

RC Mannheim: The Adventure Showroom

Seamless customer journey

Seamless customer journey

Telekom point of emotions

Telekom point of emotions

Combined e-commerce journey

Combined e-commerce journey

BETA.test Campaign

BETA.test Campaign

Online pre-order experience

Online pre-order experience

Telekom multibrand

Telekom multibrand

Integration of marketing, sales, and analytics

Integration of marketing, sales, and analytics

P4U Website Design

P4U Website Design

Individual one-to-one communication

Individual one-to-one communication

Bringing customer centricity to personal retail banking

Bringing customer centricity to personal retail banking

Data-based customer journey design for business development

Data-based customer journey design for business development

Digitalization of dealer reporting

Digitalization of dealer reporting

Strengthening customer engagement

Strengthening customer engagement

Bringing a business analytics center to life

Bringing a business analytics center to life

Accelerate purchase decisions with VR

Accelerate purchase decisions with VR

Segment and competitor volume forecasts

Segment and competitor volume forecasts

Data-driven customer journeys

Data-driven customer journeys

After sales services based on predictive vehicle data

After sales services based on predictive vehicle data

Increase retailer profitability through structural cost management

Increase retailer profitability through structural cost management

Agency Model Strategy Fit – Is the agency sales model a fit for your company strategy?

Agency Model Strategy Fit – Is the agency sales model a fit for your company strategy?

Demand Forecasting: data-based demand predictions for your business

Demand Forecasting: data-based demand predictions for your business

Automotive Aftersales: Top 5 Data Analytics Use Cases

Automotive Aftersales: Top 5 Data Analytics Use Cases

retail.xyz

retail.xyz

Commercial Vehicles in the face of transformation

Commercial Vehicles in the face of transformation

The Retail Multiverse as a Survival Strategy for Downtown Retailing

The Retail Multiverse as a Survival Strategy for Downtown Retailing

the modular future of cars

the modular future of cars

your choice: stand out and innovate or resignate

your choice: stand out and innovate or resignate

cooperation with Cars2click

cooperation with Cars2click

text analytics - unlocking the potential of customer feedback

text analytics - unlocking the potential of customer feedback

the great indoor

the great indoor

the new normal

the new normal

top consultant

top consultant

how customer data drives profitability

how customer data drives profitability

discover new levels of resilience

discover new levels of resilience

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Christoph Kunz es partner en rpc – The Retail Performance Company y dirige la línea de gestión del talento.
Christoph Kunz
Partner
info-es@rpc-partners.com