Automotive Dealer Groups

Margin pressure, new agency models, and the digitalization of the sales process present complex challenges for dealers. rpc guides dealer groups through the transformation into high-performing, customer-focused organizations. We provide practical training, performance coaching, and data-driven management to make networks more efficient and ensure a consistent customer journey across all touchpoints. Our approach combines strategy, technology, and people enablement – for sustainable competitiveness.

Key challenges
 

Dealer networks face mounting pressure to adapt to new business models and deliver seamless customer experiences.
 

Margin Pressure and Profitability

Shrinking margins require dealers to optimize operations and identify new revenue streams.

Transition to Agency Models

Dealers must redefine roles and processes as OEMs adopt direct-to-consumer approaches, impacting traditional sales structures.

Digitalization of Sales and Service

Customers expect online configurators, remote consultations, and integrated service booking, demanding significant investment in digital tools.

Consistent Customer Experience

Maintaining a unified brand experience across multiple locations and channels is essential for loyalty and retention.

Matthias Braun

The future of mobility is built at the intersection of people, data, and retail experience. Our role is to connect these dots and make change tangible for everyone involved.

Matthias Braun, Head of Automotive

Approach

rpc enables mobility leaders to turn disruption into sustainable growth. We translate trends into business models, orchestrate ecosystems, and build capabilities to deliver innovation at scale. From pilot to rollout, we make sure mobility strategies succeed in the market.
 

1

Future-proof strategy design

Turning electrification, autonomy, and shared services into profitable business models – with customer-centricity at the core. We develop strategies that not only anticipate trends but create value through actionable business models and omnichannel concepts.

2

Ecosystem orchestration

Shaping partnerships and digital platforms that integrate technology, regulation, and customer value. We design operating models and orchestrate touchpoints end-to-end to ensure seamless interaction across the mobility ecosystem.

3

Capability building and transformation

Equipping organizations and teams to master new tools, agile models, and cross-industry collaboration. From leadership enablement to employee empowerment, we foster a culture of adaptability and innovation.

4

End-to-end implementation

Driving initiatives from blueprint to market launch with measurable impact. We manage rollouts globally, align processes and systems, and ensure operational excellence through data-driven performance steering.

In a nutshell: What we bring to the table

We help organizations transform by focusing on what really matters:

  • Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
  • People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
  • From strategy to execution – We connect every step of the journey to drive real results.
  • Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
  • Empowered teams – We build capabilities that make change stick and deliver measurable impact.

Work

Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

AUTOMOTIVE SUPPLIER

Shifting sales volumes 
to digital channels

Establishing a direct end-customer access while avoiding cannibalization within the current business-to-business sales structures in 7 new identified, designed and financially assessed channels.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

AUTOMOTIVE SUPPLIER

Defining the Digital Future 
for Automotive Manufacturing

Group-wide digital target picture developed through tier-1 benchmarking and stakeholder alignment, establishing unified operating model with defined capabilities, KPI framework, and change management roadmap across divisions.

Experts

Our team brings decades of combined experience from leadership roles and consulting. They know the sector’s nuances and are passionate about enabling your teams to succeed – whether it’s through strategy workshops, on-the-ground coaching, or full-scale program management.

Matthias Braun
Matthias Braun
Philipp Kranich
Emma Görl
Emma Görl
Christian Wittmann
Christian Wittmann
Axel Heitmann

So, what's your challenge?

sphere

We're ready to kick-start your 
customer-centric transformation.

Matthias Braun – rpc
Matthias Braun
Partner
info@rpc-partners.com