Recreational Vehicles

Caravaning is one of the fastest-growing lifestyle segments, blending mobility, tourism, and outdoor experience. Yet the industry faces rising complexity: supply chain volatility, electrification, digital sales channels, and increasingly demanding customers. Dealer networks are evolving from family-run businesses to professional retail ecosystems – requiring new capabilities and operational excellence. We support manufacturers, suppliers, and dealers end-to-end: from strategic positioning and go-to-market design to execution, sales optimization, and dealer coaching.

Let’s unlock the full potential of caravaning, together.

Key challenges

Evolving customer expectations
RV buyers demand seamless digital journeys, transparent pricing, and personalized experiences.

Dealer network professionalization:
Traditional dealer models need structured processes, modern tools, and consistent performance standards.

Electrification & regulation:
Manufacturers must adapt drivetrains, safety standards, and sustainability requirements while staying profitable.

Supply chain volatility:
Disruptions put pressure on planning, sourcing, and delivery reliability.

Omnichannel retail transformation:
RV brands need to combine physical showrooms, events, and digital platforms into one coherent experience.

From vision to rollout — we help you get it done

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At rpc, we combine deep industry expertise with a hands-on mindset. Our solutions emerge at the intersection of market demands, organizational goals, and operational feasibility.

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We are transformation partners — from first vision to scaled implementation. Our services are designed to initiate, activate, and scale change in a structured and human-centered way.

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Through our cross-functional service portfolio — from people empowerment and performance management to program rollouts and digital tools — we help turn ambition into measurable impact.

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Recreational vehicles aren’t just products – they are lifestyle enablers. Our mission is to help OEMs and dealers translate passion into scalable business success.

Erik Bellendir​, Partner

Approach

rpc enables recreational vehicle manufacturers, suppliers, and dealers to combine strategic clarity with hands-on execution. We develop growth strategies, optimize sales networks, and coach dealer organizations to deliver excellence at every customer touchpoint.
 

1

Strategic growth design

Defining positioning, portfolio strategies, and go-to-market approaches that capture customer demand.

2

Dealer network development

Professionalizing dealer organizations with process optimization, capability building, and coaching.

3

Customer journey transformation

Creating seamless, inspiring, and trusted experiences across events, showrooms, and digital channels.

4

End-to-end execution

Driving initiatives from boardroom strategy to sales-floor results – with measurable impact.

Work

Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

TELECOMMUNICATION

Boosting CX with in-store 
voice AI

Analyzing 100+ consultations to improve customer experience through AI-powered, GDPR- and EU AI Act–compliant in-store voice insights.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

AUTOMOTIVE

Turning data into business impact with tailor-made LLMs

Transforming 21,500+ monthly votes and comments from internal and external data into actionable business insights.

rpc-Wie Unternehmen ihre Mitarbeitenden auf die KI-Reise mitnehmen sollten

TECHNOLOGY

Elevating proficiency with AI knowledge assistant

Reducing coordination time by 35% with an AI powered personal knowledge assistant that enables employees to systematically access data by presenting it in an easy-to-understand way.

Experts

Our experts bring a strong mix of industry backgrounds and consulting experience to help you move from strategy to execution. Whether it’s designing future-ready sales approaches, enabling your dealer and service network, or managing large-scale capability programs, we work side by side with your teams to make transformation happen.

Erik Bellendir
Bengt König
Carola Koreuber

Let’s move forward – together

We're not here to tell our clients what to do. We’re here to help them do it – with clarity, confidence, and a shared goal. Reach out to us to explore how we can support your journey.

Contact

In a nutshell: What we bring to the table

We help organizations transform by focusing on what really matters:

  • Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
  • People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
  • From strategy to execution – We connect every step of the journey to drive real results.
  • Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
  • Empowered teams – We build capabilities that make change stick and deliver measurable impact.

Whether through a short workshop, pilot, or full enablement – 
we’re ready when you are.

So, what's your challenge?

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We're ready to kick-start your 
customer-centric transformation.

Sandra Loos is managing director at rpc – The Retail Performance Company and expert for training and qualification.
Michael Erz
Managing Director
info@rpc-partners.com