Key challenges
Innovation in regulated environments: MedTech firms must balance clinical innovation, AI diagnostics, and digital therapy with MDR, IVDR, and data protection compliance.
Digital-first patient experiences: Telehealth, remote monitoring, and consumer health tools require both technical and cultural alignment.
Supply chain resilience: Disruptions expose risks—manufacturing agility, quality standards and sourcing reliability are critical.
Interoperable health data: Seamless care depends on compliant, cross-platform data integration across providers and channels.
Skills for complex tools: Clinicians and support staff must adapt to tech-enabled care models while maintaining compliance, empathy, and trust.
From vision to rollout — we help you get it done
At rpc, we combine deep industry expertise with a hands-on mindset. Our solutions emerge at the intersection of market demands, organizational goals, and operational feasibility.
We are transformation partners — from first vision to scaled implementation. Our services are designed to initiate, activate, and scale change in a structured and human-centered way.
Through our cross-functional service portfolio — from people empowerment and performance management to program rollouts and digital tools — we help turn ambition into measurable impact.
In a changing industry, the best strategy is one your people can actually deliver.
Matthias Braun, Partner
Approach
rpc enables health and life science organizations to connect clinical value with customer experience. We support go-to-market strategies, optimize service models, and build teams that engage with trust and compliance. From launch readiness to field excellence, we make sure innovations reach patients and professionals effectively.
Customer-centric retail transformation
Redesigning the customer journey and enabling networks to meet rising expectations with agility and consistency.
Performance management and data-driven steering
Creating transparent, actionable frameworks to measure and optimize performance in real time.
Capability
building and upskilling
Delivering global learning programs that prepare teams for digital tools and new business models.
End-to-end implementation
and rollout
Ensuring initiatives take root through hands-on implementation across regions and markets.
Work
Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.
TELECOMMUNICATION
Boosting CX with in-store
voice AI
Analyzing 100+ consultations to improve customer experience through AI-powered, GDPR- and EU AI Act–compliant in-store voice insights.
AUTOMOTIVE
Turning data into business impact with tailor-made LLMs
Transforming 21,500+ monthly votes and comments from internal and external data into actionable business insights.
TECHNOLOGY
Elevating proficiency with AI knowledge assistant
Reducing coordination time by 35% with an AI powered personal knowledge assistant that enables employees to systematically access data by presenting it in an easy-to-understand way.
Experts
Our team brings decades of combined experience from leadership roles and consulting. They know the sector’s nuances and are passionate about enabling your teams to succeed – whether it’s through strategy workshops, on-the-ground coaching, or full-scale program management.
Hallo, das ist ein kleiner Intro Text zu Erik. Erik ist einer unserer Experten.
Hallo, das ist ein kleiner Intro Text zu Christian. Christian ist einer unserer Experten.
Hallo, das ist ein kleiner Intro Text zu Jan. Jan ist einer unserer Experten.
Hallo, das ist ein kleiner Intro Text zu Philipp. Philipp ist einer unserer Experten.
Hallo, das ist ein kleiner Intro Text zu Thomas. Thomas ist einer unserer Experten.
Let’s move forward – together
We're not here to tell our clients what to do. We’re here to help them do it – with clarity, confidence, and a shared goal. Reach out to us to explore how we can support your journey.
In a nutshell: What we bring to the table
We help organizations transform by focusing on what really matters:
- Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
- People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
- From strategy to execution – We connect every step of the journey to drive real results.
- Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
- Empowered teams – We build capabilities that make change stick and deliver measurable impact.
Whether through a short workshop, pilot, or full enablement –
we’re ready when you are.
Fuel for transformation
Fresh ideas for those shaping change
