Key challenges
Professionalisation & Network Development
The industry is under increasing pressure to professionalize processes and develop robust networks. This includes upskilling employees, standardizing workflows, and building strong partnerships across the value chain to ensure seamless operations and consistent service quality.
Electrification & Sustainability
Electrification of vehicles and systems is becoming a central topic, driven by both regulatory requirements and customer expectations for greener solutions. Companies must invest in sustainable technologies and adapt their operations to meet ambitious environmental targets, while balancing cost and efficiency.
Digitalisation & System Integration
Digital transformation is reshaping intralogistics. Integrating digital systems—such as CRM, warehouse management, and IoT platforms—enables real-time data flow, process automation, and smarter decision-making. The challenge lies in connecting legacy systems, ensuring data quality, and fostering a culture of digital innovation.
Value Chain Steering & Demand Fluctuations
Managing the entire value chain efficiently is crucial, especially in the face of fluctuating demand. Companies must develop agile strategies for inventory, transport, and resource allocation to respond quickly to market changes and avoid bottlenecks or overcapacity.
Regulations & Compliance
The regulatory landscape is becoming more complex, with stricter requirements for safety, emissions, and data protection. Staying compliant demands continuous monitoring, process adaptation, and investment in training and technology.
Customer-Centric Services & Used Equipment
Customer expectations are rising—not only for new solutions but also for high-quality used equipment and value-added services. Companies need to offer flexible, customer-oriented services, including maintenance, financing, and lifecycle management, to differentiate themselves in a competitive market.
Lead Generation & Business Model Innovation
Generating qualified leads and innovating business models are essential for growth. This involves leveraging digital channels, data analytics, and new service offerings to attract and retain customers in a rapidly evolving landscape.
Consolidation & Investment Requirements
The market is experiencing consolidation, with mergers and acquisitions reshaping the competitive environment. At the same time, significant investments are needed in R&D, digital infrastructure, and talent to stay ahead of the curve.
Light Vehicle Integration & System Connectivity
Integrating light vehicles and ensuring seamless connectivity across all systems is a growing challenge. Companies must focus on interoperability, data sharing, and the development of holistic solutions that optimize the entire intralogistics ecosystem.
From vision to rollout — we help you get it done
At rpc, we combine deep industry expertise with a hands-on mindset. Our solutions emerge at the intersection of market demands, organizational goals, and operational feasibility.
We are transformation partners — from first vision to scaled implementation. Our services are designed to initiate, activate, and scale change in a structured and human-centered way.
Through our cross-functional service portfolio — from people empowerment and performance management to program rollouts and digital tools — we help turn ambition into measurable impact.
In a changing industry, the best strategy is one your people can actually deliver.
Erik Bellendir, Partner
Approach
rpc helps Construction players tackle complex market demands through smart, customer-centric solutions. We co-create service models, strengthen sales and aftersales networks, and enable agile, data-driven performance. By bridging strategy and execution, we empower teams to deliver consistent, high-impact experiences that drive efficiency, loyalty, and sustainable growth.
Customer-centric retail transformation
Redesigning the customer journey and enabling networks to meet rising expectations with agility and consistency.
Performance management and data-driven steering
Creating transparent, actionable frameworks to measure and optimize performance in real time.
Capability
building and upskilling
Delivering global learning programs that prepare teams for digital tools and new business models.
End-to-end implementation
and rollout
Ensuring initiatives take root through hands-on implementation across regions and markets.
Work
Behind every shift lies a decision: to challenge the status quo and shape something better. That’s where our work begins – alongside the people who dare to move first.
INTRALOGISTICS
Aftersales Strategy Board Presentation
Development of a global aftersales strategy board presentation and successful delivery for approach and budget signoff.
INTRALOGISTICS
Sales Performance Booster
Sales performance coaching program development, performance benchmarking & gap analysis, and action implementation.
INTRALOGISTICS
Key Account Strategy
Review of a KAM approach and evaluation of various TOM options.
INTRALOGISTICS
Retail Sales Training
Set-up of Retail Sales Training Program for in-dealer Sales Teams.
INTRALOGISTICS
International Sales Academy
Set-up of an international Sales Academy for dealers, including learning path development, content development and training delivery.
INTRALOGISTICS
Digital Tool Roll-out
Implementation of a digital tool in retail, incl. project management, training and change management.
INTRALOGISTICS
Network Development Strategy
Customer Persona and Journey based ‘Dealer of the Future’ network strategy development, incl. steering, standards, and processes.
INTRALOGISTICS
Setting Retail Standards
Elevating global sales & service retail standards focusing on customer orientation, digitalization, simplification.
Experts
Our experts bring a strong mix of industry backgrounds and consulting experience to help you move from strategy to execution. Whether it’s designing future-ready sales approaches, enabling your dealer and service network, or managing large-scale capability programs, we work side by side with your teams to make transformation happen.
Let’s move forward – together
We're not here to tell our clients what to do. We’re here to help them do it – with clarity, confidence, and a shared goal. Reach out to us to explore how we can support your journey.
In a nutshell: What we bring to the table
We help organizations transform by focusing on what really matters:
- Co-creation from day one – We work side by side with your teams to design solutions that truly fit.
- People, processes, data – Our transformation triangle ensures a balanced, holistic approach.
- From strategy to execution – We connect every step of the journey to drive real results.
- Cross-industry perspective – Fresh thinking from retail and automotive sparks innovation.
- Empowered teams – We build capabilities that make change stick and deliver measurable impact.
Whether through a short workshop, pilot, or full enablement –
we’re ready when you are.
Fuel for transformation
Fresh ideas for those shaping change
