munich creative business week

no-line dinner – design. emotions. data. values.

As part of the Munich Creative Business Week (mcbw), rpc is organizing a culinary and technological trip to the customer interaction of tomorrow. Our rpc experts from the fields of design, strategy, data analytics and consulting will provide you with exciting information to go. From App-Etizer to Foodpairing to Speculative Snacking – at the No-Line Dinner the view over the edge of the plate is guaranteed.

Insights into tomorrow's customer journey

Are you hungry for inspiration? So are we! With our programm partner, the Munich Creative Business Week, we created a very special event. At rpc's No-Line dinner,  visitors will pass through various culinary stations that will simultaneously give them an insight into tomorrow's customer journey – exclusively from our experts: customer experience expert Maike Burger on persona design, data analytics expert Dr. Doris Prauschke on predictive modeling, change management expert Kerstin Thinnes on agile transformation and customer experience design expert Felix Brennecke on current trends in retail design.

Stay tuned: we give you exciting insights as short interviews to offer you some background knowledge into the creative world of our No-Line Dinner. What did our rpc experts prepare for you? And what is it all about? Look forward to new ingredients!  

Find here the first interview of our series: Our customer experience expert Maike Burger explains, what role personas play on the culinary journey to customer centricity.


No-Line Dinner

How does tomorrow's customer interaction taste? Join us on a culinary-technological journey and experience with all your senses how brands will reach their customers in the future. Our event takes place on March 13th in our Munich office. 

contact our customer experience design partner

Bernd Eigenstetter ist partner at rpc – The Retail Performance Company and heads the Design line.
Bernd Eigenstetter
Bernd Eigenstetter heads the customer experience design line at rpc and has many years of design experience at bulthaupt, designaffairs, Designit Munich and Phoenix Design. His focus is on customer experience design, including the design of digital touchpoints as well as experiences in the room along the customer journey. 
No-Line Dinner: impressions
no-line dinner – Culinary Arts: An interview with Jörg SellerbeckRead more...
no-line dinner – CX Design: An interview with Felix BrenneckeRead more...
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